Support


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Sometimes you just can’t fix a computer problem by yourself.  When you don’t want to take your PC to a technician, you can let the technician come to you instead using the MothDesigns Remote Support Tool to Remote Control your keyboard and mouse, whilst at the same time communicating with you to solve the problem..

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Usage Instructions

Download the file, unzip, run the executable, communicate the ID and password to your partner, and that’s it!

Your partner will be able to control your keyboard and mouse as if he/she is physically sitting there. Do not try and move the mouse or use the keyboard at the same time, as this is not supported.

The connection can be cancelled at any time by either party just by terminating the application.

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The remote client is controlled using the official TeamViewer 6 application available at teamviewer.com

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Current version is 1.00t -- 03/01/2011
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Program features:


  • It’s powered by TeamViewer technology, incorporating industry-standard encryption to keep your usernames and passwords secret and secure.

Although based TeamViewer, many unnecessary features have been removed, making connections faster and easier with less steps.

  • It tunnels automatically through most firewalls and port-secured routers, so you get the support you need without needing to disable any security.
  • All versions of MacOS and Windows are supported, so it’s almost universal

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Note: Mouse does not actually move by itself :-p